Create an Appointment
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Creates a new appointment type task. There are 3 ways to use this API –
- To create a task and associate it with a lead, pass the
RelatedEntityparameter as “1”, and then pass theLeadIdas the value for theRelatedEntityIdparameter. To obtain theLeadId, refer to any of the Get Lead APIs. - To create a task and associate it with an opportunity, pass the
RelatedEntityparameter as “5”, and then pass theOpportunityIdas the value for theRelatedEntityIdparameter. To obtain theOpportunityId, refer to Get Opportunities by Lead Id. - You can create a task without associating it with a lead or an opportunity. In this case, pass the
RelatedEntityparameter as 0 and don’t pass any value for theRelatedEntityIdparameter.
You can either provide the OwnerId or OwnerEmailAddress in the JSON body. The TaskType is the type of task you want to create. To retrieve the list of task types, use the Get list of Task Types API.
Note:
- The supported DateTime format is UTC (YYYY-MM-DD HH:MM:SS).
- The
DueDateandEndDateparameters are optional. If you don’t pass them, the due date will be taken as the current day and the appointment will be created with the default duration specified in the task type configuration.
API URL
URL
POST
https://{host}/v2/Task.svc/Create?accessKey=AccessKey&secretKey=SecretKey
Request
Content-Type: application/jsonJSON Body/Payload
{
"Name": "Meeting: Subject",
"Description": "Describing the task",
"RelatedEntity": 0,
"RelatedEntityId": "",
"DueDate": "2020-11-11 10:30:00",
"EndDate": "2020-11-11 10:45:00",
"Reminder": 30,
"NotifyBy": "1100",
"OwnerEmailAddress": "taskowner@example.com",
"TaskType": {
"Name": "Meeting"
}
}
Request Parameters
| Parameter | Description |
|---|---|
| Name | Name of the task. You may pass any string value here. |
| Description | Description of the task. |
| RelatedEntity | Pass “1” if you’re passing the Pass “5” if you’re passing the Pass “0” if you’re not passing any value. |
| RelatedEntityId | The |
| DueDate | Due date of task in UTC (YYYY-MM-DD HH:MM:SS). |
| EndDate | The end date of the task in UTC (YYYY-MM-DD HH:MM:SS). The task will remain ‘Pending’ until the end date, after which it will become ‘Overdue’. |
| Reminder | Lets you set a reminder in minutes. An email notification will be sent to the task owner before the due time based on this setting. |
| NotifyBy | Set the value as 1100 if you want the task owner to be notified by email. Set the value as 1000 if you don’t want any notifications. |
| OwnerId | Id of the user you’re assigning the task to. You may pass either this or the “OwnerEmailAddress”. |
| OwnerEmailAddress | Email address of the user you’re assigning the task to (when “OwnerId” is not known). |
Response
200 OK
Content-Type: application/json
{
"Status":"Success",
"Message":{
"Id":"xxxxxxxx-Task-Idxx-xxxx-xxxxxxxxxxxx"
}
}
HTTP Response Codes
| Code | Description |
|---|---|
| 200 OK | This is the status code for successful API call. |
| 401 Unauthorized | The API call was made with invalid access credentials. Check your AccessKey and SecretKey. |
| 400 Bad Request | The message body on the request is not as per API specification. Make sure that content type is set to “application/json” and the JSON body has correct attribute names and structure. |
| 404 Not Found | The API could not be found. Please check the API signature. |
| 429 Too Many Requests | API calls exceeded the limit of 25 in 5 second(s) |
| 500 Internal Server Error | The API called failed. There could be many reasons for it. Check the exception message to get more details. |
