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Post a Call Log Status API


Returns the status of the telephony call log request.

  • Pass the x-api-key in the header, see Async API.
  • Pass the RequestId parameter returned by the Post a Call Log (Async), in the query string.
  • Content-Type is application/json.

Note: To get metrics for the Post a Call Log (Async), see Get Post Call Log Metrics API.

The response JSON contains the following parameters –

Parameter
 
Description Type
RequestId ID of the request. String
TaskStatus Top-level parameter. Contains details of the task status. Object
TaskType The task type related to the request. For example, “Lead Capture”. String
Status Returned values are “In-Queue”, “FAILURE”, “ERROR”, “Success”. String
StatusReason Text explaining the reason for the above status. If “Success”, then “Request was successfully completed” is returned; otherwise, error reason is returned. String
TaskCurrentStep Current step the request is in. Enum
TaskLastStep Previous step the request completed. Enum
RequestBody The body that was passed in the Async API request. Object
Message If successful, response data for the original API request is returned; otherwise null is returned. Object

API URL

URL
Icon
GET https://{async-host}/1/api/telephony/logcallcomplete/status?RequestID=RequestID

URL Parameters

Parameter Description
RequestID Id of the request returned by the Post a Call Log (Async) API.

Response

200 OK
Content-Type: application/json
{
   "RequestId":"6697028b-01a1-4f71-9afc-7b4723eb9d02",
   "TaskStatus":{
      "TaskType":"Telephony-LogCall",
      "Status":"Success",
      "StatusReason":"Request was successfully completed",
      "TaskCurrentStep":null,
      "TaskLastStep":"In-Process-Queue",
      "RequestBody":"{\"SourceNumber\":\"8077128602\",\"DestinationNumber\":\"9399822316\",\"DisplayNumber\":\"8068121655\",\"StartTime\":\"2020-09-30 13:33:00\",\"EndTime\":\"2020-09-30 13:58:00\",\"CallSessionId\":\"61df8827-63d1-4f31-bd3c-ae2d9947161d\",\"CallDuration\":\"1497\",\"Status\":\"Answered\",\"ResourceURL\":\"https://sr.knowlarity.com/vr/fetchsound/?callid=61df8827-63d1-4f31-bd3c-ae2d9947161d\",\"Direction\":\"Inbound\"}",
      "Message":"{\"Status\":\"Success\",\"Message\":\"Phone Call Logged Successfully\",\"ProspectActivityId\":\"a9532087-0378-11eb-b8e7-0641ba0398c2\"}"
   }
}

HTTP Response Codes

Code Description
200 OK

This is the status code for successful API call.

401 Unauthorized

The API call was made with invalid access credentials. Check your AccessKey and SecretKey.

400 Bad Request

The message body on the request is not as per API specification. Make sure that content type is set to “application/json” and the JSON body has correct attribute names and structure.

404 Not Found

The API could not be found. Please check the API signature.

429 Too Many Requests

API calls exceeded the limit of 25 in 5 second(s)

500 Internal Server Error

The API called failed. There could be many reasons for it. Check the exception message to get more details.

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