Get a User by Id

Returns the details of a user (including custom fields) based on the User Id.

Pass the “UserId” in the API URL. You’ll get an empty (square brackets []) response if –

  • You pass the “UserId” of an inactive user.
  • The user doesn’t exist.

Note: The User Id is different from the Email Address. If you want to get users by Email Address, use the Get User by Email Address API.



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URL Parameters

Parameter Description
UserId Unique Id of the user.


200 OK

Content-Type: application/json

    "UserId": "718ae557-9d0b-11e7-b0ab-02e89b2fb8f4",
    "FirstName": "John",
    "LastName": "George",
    "EmailAddress": "",
    "AssociatedPhoneNumbers": "",
    "DateFormat": "mm/dd/yy",
    "TimeZone": "Asia/Kolkata",
    "Role": "Sales_User",
    "IsPhoneCallAgent": true,
    "OrgId": 22824,
    "CompanyName": "Education 101",
    "UserType": 0,
    "ManagerUserId": "3b1041fb-8374-11e7-8758-0a106ee76b21",
    "Address": "10th Main Street",
    "City": "Delhi",
    "State": "UT",
    "Country": "India",
    "ZipCode": "5600012",
    "TelephonyAgentId": "1232",
    "ManagerName": "Vir Singh",
    "PhoneMain": "+91-123212332",
    "PhoneMobile": "+91-2387463526",
    "PhoneOthers": "+91-2321283945",
    "IsCheckedIn": true,
    "LastCheckedOn": "2020-03-31 13:31:17",
    "LastCheckedIpAddress": "2402:3a80:526:1df8:dcfe:b00a:b76d:5baa",
    "AvailabilityStatus": "online",
    "Designation": "Sales Executive",
    "Department": "Pre Sales",
    "OfficeLocationName": "Delhi",
    "Skills": "Sales Pitching",
    "SalesRegions": "North India",
    "mx_Custom_1": "Unmarried",
    "mx_Custom_2": "Male",
    "mx_Custom_3": "1991-02-06 13:21:00",
    "mx_Custom_4": "2019-05-17 13:21:00",
    "mx_Custom_5": "",
    "mx_Custom_6": "",
    "mx_Custom_7": "",
    "mx_Custom_8": "",
    "mx_Custom_9": "",
    "mx_Custom_10": "",
    "Groups": [
        "Id": "022bc5d4-0fba-11e8-871e-02bf1924461c",
        "Name": "Delhi"
    "TeamId": "8bfd8940-0f53-11e8-871e-02bf1924461c",
    "TeamName": "Bangalore"

HTTP Response Code

Code Description
200 OK

This is the status code for successful API call.

401 Unauthorized

The API call was made with invalid access credentials. Check your AccessKey and SecretKey.

400 Bad Request

The message body on the request is not as per API specification. Make sure that content type is set to “application/json” and the JSON body has correct attribute names and structure.

404 Not Found

The API could not be found. Please check the API signature.

429 Too Many Requests

API calls exceeded the limit of 25 in 5 second(s)

500 Internal Server Error

The API called failed. There could be many reasons for it. Check the exception message to get more details.